Josephine is the owner and manager of Sands Chemmart Pharmacy in Mandurah, a thriving business with 21 staff and a focus on quality customer service, staff empowerment, community service and education. Ms Jennings, who completed an MBA two years ago, has introduced a range of initiatives to boost the business, including a customer loyalty program that offers Christmas parties, educational workshops and bus trips. Ms Jennings’ achievements to date culminated in her being named the national Telstra Young Business Woman for 2004. She is also working for the growth of business in Mandurah as a committee member of the Peel Marketing Alliance.