Jeffrey Gitomer

It's no surprise the late Steve Jobs' favourite music was written and performed by Bob Dylan and The Beatles.

RELAX ... you’ve heard that word since the first time you got angry or upset. Or maybe it’s a word in your head that beacons reality.

The Miami Heat has just won the NBA basketball title and LeBron James won the most valuable player award.

When a new sales representative is hired, a company provides what is known as 'orientation and ramp up'.

Salespeople are known for asking poor questions.

When you hear a boss talk about their best salesperson, they often refer to him or her as a 'rock star'.

Have you noticed the shift in human focus and concentration?

I got an (unsolicited) email offering a webinar to teach me about how to measure, and the importance of measuring, the ROI (return on investment) of social media.

i'm celebrating my 20th year of writing about sales, networking, loyalty, trust, attitude, leadership, business social media and personal development.