Jeffrey Gitomer

AN annual sales meeting is integral to the success of the year’s sales performance.

WE'VE all heard the stories - fabulous stories of great service from companies and individuals in small businesses that have gone way beyond the norm to provide extraordinary service.

DO you ever get angry? There are three types of anger: angry at yourself - the easiest of all angers to overcome; angry at others - based on their words or deeds; and angry at the world - seek professional help.

AS I walked up to the Haagen-Dazs counter at my local mall, a guy who must have been 195-centimetres tall was counting money.

Shoppers aren’t the only ones interested in sales along the Scarborough Beach Road strip in Osborne Park, with investors and developers also keen on buying up.

AFTER a seminar, I was approached by one of the attendees. Normally, people will come up and tell me what a great time they had or how much of an impact I made.

WHERE is “value” in your sales equation?Where is “value” in your sales presentation?What role does “value” play in building customer loyalty?How does “value” help build solid business relationships?Ho

EVER dream?Ever have a scary dream? Think you were dying? Wake up in a sweat?What causes dreams?I have no idea – and neither do the experts.

The authentic salesperson. Is that you? You probably think you are, but you’re probably wrong. So wrong, in fact, that by the time you’re finished reading this, the pain will be