Jeffrey Gitomer

Question from a reader: I am taking a new business development job for a wellness and surgery centre.

On March 2 1962, an unbreakable basketball record was set.

I am sick of people telling me I work too hard.

Jeff Gitomer says airlines need to smarten up their customer service.

Many companies are considering training programs for the new year; new budgets, new needs, new opportunities.

How does your prospect perceive your words? New? Engaging? Valuable? Exciting? Compelling? Or are they boring, time-worn clichés?

'Jeffrey, come down to the office, there is a guy here who has cookies for you. They’re those Biscoff cookies, the ones that you like.’

CAN you recite your mission statement?  My bet is you can’t.

I READ Swim with the Sharks Without Being Eaten Alive by Harvey Mackay in 1992. It was a life-changing, and career-changing, book for me, and millions of other readers (hopefully you).