Lena Hopkinson joined St Bart's in February 2018 as general manager of services before becoming chief operating officer in March 2020. Prior to that, she spent over 20 years in management roles within health and social care organisations. As executive manager for care and strategic development at Braemar Presbyterian Care where she spent over 4 years, Ms Hopkinson was responsible for formulating, influencing, challenging, contributing and driving the businesses strategic agenda whilst keeping in line with the mission, vision and values. She has managed and led change successfully over extended periods of time. Ms Hopkinson developed a care strategy to provide direction for future development and investment and to ensure long term sustainability as a specialist provider of care services; and introduced a training program to equip staff with the right skills to deliver customer-focused services in line with the strategy for care. Ms Hopkinson maintained and developed the governance processes, structures and systems to deliver successful compliance with legislation.
