A well communicated, compelling message will put you ahead of most of your competitors. Have you got one?
A well communicated, compelling message will put you ahead of most of your competitors. Have you got one?
Ask anyone in New York City why their bagels are the best in the world and they’ll tell you it’s the water.
Ask anyone in Philadelphia why their cheesesteaks are the best in the world, and they will say it’s the bread. If you then ask what makes the bread so special and they will say ‘it’s the water’.
Water? Really?
That’s right; the unique water that’s added to the standard ingredients makes the food best.
So, what’s in your water and what makes your water different, better, than anyone else’s water?
There are 7.5 elements of your water that I will challenge you make you no different than anybody else’s water on the planet, and further challenge you that, if you decide to improve those elements (your water), you can become the best in the world.
Or at least the best in your marketplace.
1. Your attitude water
If you know and understand the classic definition of a positive attitude is ‘the way you dedicate yourself to the way you think’, then it’s obvious that you can change and improve your attitude water by changing your morning routine. Wake up and start reading instead of watching TV. Reading a positive attitude book for 10 minutes, highlighting, and taking notes about your thoughts, can begin a whole new attitude mindset that will separate and differentiate you from all of your peers, prospects, and customers.
2. Your belief water
While I have talked about belief for years, I’ve never said what it would take to build and strengthen your existing belief process. Invest 30 minutes of your time and make a list of the five parts of belief. You must believe you are the best person for the job, have the best business and products, that you can differentiate from your competitors, and that the customer is better off having purchased from you. If you don’t believe that your water is the best, how will you be able to transfer that message to anyone else?
3. Your compelling message and enthusiasm’s water Present a compelling message and you will immediately differentiate yourself from 99.9 per cent of all the salespeople on the planet. These are people who communicate poorly, or simply talk in terms of themselves. By becoming a prepared and enthusiastic presenter, you will be perceived as sparkling water. The opposite of sparkling water is flat water. In France it’s, ‘with gas’ or ‘without gas’. Starting to get the message?
4. Your innovative ideas water
When you bring an idea to a customer it shows that you have prepared in terms of them. Your idea is about them and how they win, or how they profit. Once you get in the groove of innovation in creating ideas it will spill over to everything that you do. That’s hot water.
5. Your follow-through water
This water is the fulcrum point in the sale. Even if you have already made the sale, your customers expect both delivery and service in order to complete the sale in their mind. You will solve nothing until the customer receives your product or service, loves your product or service, and is completely impressed by the way you stay in touch and follow through.
6. Your relationship building water
Solid, value-based relationships lead to repeat business and referrals. Do I need to say anything else about the importance and the value of this water?
7. Your trustworthiness water
This is slowly aged water. Trustworthiness comes from positive, favourable, consistent, truthful actions taken over time. Trust is not built in a day; it’s built day by day.
7.5 Your reputation water
Reputation water is the most valuable of them all. It means the rest of your water has all been given and received positively. It means that you have consistently performed to the delight of your customer. And it means that anyone can find you on the internet and see your positive postings and results. It means that you have proved yourself to your customers and in your marketplace. You can never have too much reputation water. It’s my hope that your cup of reputation water runneth over.
Best part
When someone asks you why your sales are better that anyone else’s, your response can now be, ‘It’s the water’.
Keep ’em guessing, baby. Keep ’em guessing.
Jeffrey Gitomer is an American author, professional speaker and business trainer, who writes and lectures internationally on sales, customer loyalty and personal development.
© 2015 All rights reserved. Don’t reproduce this document without written permission from Jeffrey H. Gitomer and Buy Gitomer.
