Mr Gray currently operates a consulting business. He commenced this consultancy after retiring from four years as the Chief Executive Officer of Box Hill Institute and Centre for Adult Education, during which time he developed and executed a transformation of the business to ensure its financial sustainability. Prior to taking on the position as CEO of Box Hill Institute Group, Norman was the Chief Operating Officer and Executive Director of Network Operations of Public Transport Victoria. Norman joined Public Transport Victoria, after resigning from the role of Chief Executive Officer and Managing Director of Thales Australia. He served in The Royal Australian Air Force, having held leadership. Other positions held include: Deputy CEO Defence Materiel Organisation; Head, Airborne Surveillance and Control division; and Director General Aerospace Development. He has held a number of Board positions including Non-executive Director and Deputy Chairman of the Royal Flying Doctor Service. He has Masters level qualifications in Strategy and Corporate Leadership.