Catriona Lowe has over 20 years of experience in dealing with consumer issues and protection of consumer rights in her roles as a regulator, litigator and consumer advocate. She has worked extensively on matters involving consumer-focused regulation, behavioural economics and effective enforcement and compliance; and has advocated for consumers across a range of markets including financial services, telecommunications and energy.
Ms Lowe was appointed by the Australian Governor General to the position of deputy chair at the Australian Competition and Consumer Commission (ACCC) in January 2023. Prior to joining the ACCC, she was a board member of the Australian Energy Regulator from February 2020 and a non-executive director of the Australian Financial Complaints Authority, the Financial Adviser Standards and Ethics Authority, and the Telecommunications Industry Ombudsman.
Ms Lowe was the principal of a consumer-focused consulting practice. From 2006 to 2013, she was co-chief executive of the Consumer Action Law Centre, and had held senior roles with the Consumers’ Federation of Australia and the ACCC.
Ms Lowe has a Bachelor of Laws from Northern Territory University (now Charles Darwin University).
