Small Business

Long-term, prosperous relationships are built on adding value and focusing on outcomes to customer problems.

Finding things in common with prospective clients is the surest way to build rapport and make the sale.

Attentive listening is a key component in the salesperson’s armoury; so why do so many of us tune out?

Many small businesses may be unaware they already have access to a major tax incentive to fund research, in addition to the federal government’s new innovation package.

Stephen Pollard reckons there aren’t many industries where uniforms come in size 5XL, but the chief executive of contracting and materials company All Earth Group, who spends his days surrounded by big equipment and a workforce of big blokes, is on a mission to prove less is more.

A new business that aims to boost tourism spending by promoting established operators, with a marketing strategy skewed towards South-East Asian travellers, has been launched in Perth.

An arrangement struck two years ago allowing Perth electrical, fire and security service provider Global Electrotech to slowly repay some of its $9 million plus debt to creditors has hit a snag.

Less than six months after opening its first Perth store at Cloisters Arcade, Vietnamese street food franchise Rolld has opened another, with a third store planned to open next week that will usher in a new flagship concept for the national chain.

A new joint venture that aims to disrupt carwash businesses across the nation is preparing for its Perth launch, because the Japanese distributors believe if their product can keep cars clean in Weste