Tim Mazzarol

THE value of networking to businesses has been much touted in recent years, but why should a small business owner develop a str

Sometimes being a big fish in a small pond isn’t such a bad thing.

SMALL business owners are often told that they should prepare a business plan and that failing to plan is tantamount to plannin

BY its nature innovation is a strategic process, and there is a close association between the type of innovation a business mig

INNOVATION is viewed by most businesses as the key to their competitiveness and something they should aspire to achieve.

STRATEGIC planning is one of the most difficult challenges facing business owners and managers, but there is no single approach

FOR small- to medium-sized firms there are only three generic strategic options and each requires careful and considered attention in order to get the strategy right.

THE ability to set clear long-term strategy is one of the most important things a business owner can do, but also one of the most difficult. Overcoming your own strategic myopia is even more critical in today’s fast-changing world.

ONE of the latest ‘buzz” words in management is the concept of the knowledge-based organisation. The Federal Opposition has even signalled its desire to create a ‘knowledge-nation’.

THE process of developing a business plan seems likely to be more important to small business performance than the plan itself.

THE Small Office Home Office (SOHO) has been around for well over twenty years. However, its importance as a growing area of small business has emerged strongly only in the past five years.

ANY small business owner should be aware that one of the ‘on-costs’ they need to pay is a contribution towards their employees’ superannuation.

WINNING a new customer costs five times as much as it does to keep an existing one. Even so, the average business will lose between ten per cent and thirty per cent of customers each year.